Refund policy

Refund & Returns Policy

Perishable Goods – No Change-of-Mind Returns

Due to the perishable nature of our products, we do not accept returns or offer refunds for change-of-mind purchases once an order has been delivered.

Damaged, Faulty, or Incorrect Items

We take care in preparing and packaging all orders. If your items arrive damaged, faulty, or not as described, please contact us as soon as possible and provide clear photographs of the affected items.

You can contact us via:

Where appropriate, we will offer a refund or replacement.

Statutory Rights

This policy does not affect your statutory rights under UK consumer law.

Refunds

Approved refunds will be processed to the original payment method within a reasonable timeframe.